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Hello,
Unfortunately we were forced to suspend your website immediately due to high CPU and memory usage.
Top Process %CPU 21.7 httpd /image
js********** as also all over apache status.
Please keep in mind we have not mentioned that you have exceeded your bandwidth nor space usage. Your site has been using much of the server resources, meaning the processing power available for the server as a whole. We received numerous complaints from others on the server your account is located on. When we looked at the top processes the top site was your site.
This hugely impacts the service for others on the server. Your site has basically taken over the server and slowed down services to others. We are aware that you might not have done this intentionally however we had to act fast and suspend the site before it created more problems. We apologize for the short notice of the suspension however if another user on the server is causing problems I am sure you don't want your site down due to their cause.
In order for us to unsuspend your site you must arrange to upgrade to your own dedicated server. This will allow your site to utilize full resources of the server without any conflicts. Please see the server plans we offer here:
http://www.surpasshosting.com/servers.php
We are even willing to take $5.00 of your monthly bill each month since you have been a loyal client. We understand this may be a big jump however your site demands these needs. We would like to help you make the best decisions for your website and its continued growth and prosperity.
Please view other reasons here on why a dedicated server is the ultimate solution for your site:
http://www.surmunity.com/showthread.php?t=3498
Your website is an important investment. Upgrading it to a server will be the best move because it will allow your website to grow freely to its full potential. Additionally you can host any other sites on the server which you may host elsewhere to centralize your costs.
We will move everything for you and ensure an easy transition with limited downtime or no downtime at all.
Eman V.
SurpassNetworks
Orlando, FL 32801
www.surpasshosting.com Web Hosting!
www.surpassdomains.com Domain Names!
vps.surpasshosting.com VPS!
dedi.surpasshosting.com Dedicated Servers! |
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