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本帖最后由 vax 于 2009-3-2 12:51 编辑
Thank you for contacting Online Support.
In order to restore the database we will need to setup a hosting restore. If you don't want the hosting platform itself restored we can just restore the database. Either way with or without the hosting account the cost is the same.
In order to successfully restore 您的空间帐户, which includes databases, we will need the following information. Note: We can onrestoration, please contact speed. Thanksly restore hosting accounts within 30 days of cancellation
It is very important that you purchase and set up a new service, so that your content has somewhere to be restored to.
1. We need to know the date / time we should restore the information from.
2. What to restore: The entire site, a specific directory, a database, a file, etc.
3. Where to restore the information to.
4. Please clearly state that you accept the Restore fee of $150.00 and provide us with the last 4 digits of the payment method on file that you wish for us to use for this charge.
5. Tell us if we have permission to OVERWRITE any existing data with recovered data? (If not, please tell us where to restore the information to.)
6. If you are going to need a database restored please specify the name of the previous database and the name of the new database where we will restore content to. Please provide permission to overwrite the content of that database.
7. Please clarify whether you would like the website statistics for your account restored.
8. Provide 域名 name that is associated with the hosting account.
Please Allow 7-10 business days to complete the restore.
Please let us know if we can help you in any other way.
Sincerely,
John P.
Online Support Team
Customer Inquiry
Name : long guan
Phone : 8603703778068
Last 4 CC/ PIN : 1234
Browser Info : Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; Sicent; iCafeMedia; cafe8; icafe8)
Other : Mysql to restore
My misoperation delete a database, and can not to restore? It is a very important data. The loss of the loss will be very serious.Database name is：******User Name：*******密码：******* I am waiting for the restoration, please contact speed. Thanks.
If you need further assistance with this matter, please reply to this email or contact customer service at (480) 505-8877 and reference [Incident ID: 5675297].
Please let us know how we are doing by completing the survey located here.
Thanks,
GoDaddy.com, Inc. |
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