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A technician responded to your ticket with:
您好, Please provide us with the following: 1.) Your geographic location 2.) Your ISP 3.) Your IP Address (can be obtained at http://www.whatismyip.com/) .:|Traceroute|:. A traceroute doing the following: Windows XP/2000 1. Go to Start > Run... 2. Enter cmd and click OK. 3. At the prompt, type tracert inventavailable.com and hit enter. Windows ME/98/98SE 1. Go to Start > Run... 2. Enter command and click OK. 3. At the prompt, type tracert inventavailable.com and hit enter. Unix/Linux/Mac OS X 1. Open a terminal screen 2. At the prompt, type traceroute -I inventavailable.com and hit enter Thanks. -- Best Regards, Michael Torrance support@lunarpages.com Telephone: 1-714-521-8150 (International)
Hi,
My geographic location is:Chongqing of China.
My ISP is :China Telecom
My IP Address is:119.84.158.* (I use a modem,If i try link,the ip
address is not same.)
您好,
Please run a traceroute and reply here with the results.
.:|Traceroute|:.
A traceroute doing the following:
Windows XP/2000
1. Go to Start > Run...
2. Enter cmd and click OK.
3. At the prompt, type tracert inventavailable.com and hit enter.
Windows ME/98/98SE
1. Go to Start > Run...
2. Enter command and click OK.
3. At the prompt, type tracert inventavailable.com and hit enter.
Unix/Linux/Mac OS X
1. Open a terminal screen
2. At the prompt, type traceroute -I inventavailable.com and hit enter
Thanks.
Best Regards,
Matt Wilks
Customer Service Representative
Support Forums - http://www.lunarforums.com
Phone: 1-714-521-8150
Phone: 1-714-521-8150 (International)
24 hour Network Status Line: 1-562-697-8106
Hi I was do that:
"nslookup inventavailable.com
server: 68.192.128.61.cq.cq.cta.net.cn
Address:61.128.192.68
Non-authoritative anser:
Name:inventavailable.com
Address:67.210.123.15
"
I can't ping out this server.
您好,
That is an nslookup, not a traceroute.
We need a traceroute.
Thanks.
--
Best Regards,
Daniel McCall
Lunarpages Support
support@lunarpages.com
Support Forums - http://www.lunarforums.com
Tutorials - http://www.lunarpages.com/tutorials/
Telephone: 1-714-521-8150
传真： 1-714-521-8195
24 hour Network Status Line: 1-562-697-8106
Hi,
Look this:"
tracert www.inventavailable.com
Tracing route to inventavailable.com [67.210.123.15]
over a maximum of 30 hops:
1 29 ms 26 ms 18 ms 125.85.224.1
2 14 ms 15 ms 14 ms 222.176.12.101
3 42 ms 42 ms 40 ms 222.176.2.238
4 66 ms 67 ms 68 ms 202.97.35.45
5 69 ms 70 ms 71 ms 202.97.48.26
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete"
您好,
I have forwarded this ticket to our technical staff for review.
Please note that our technical staff queue has a slightly longer turn around time for responses, as the tickets tend to require more in depth evaluation.
You will be notified when more information is available.
--
Best Regards,
Daniel McCall
Lunarpages Support
support@lunarpages.com
Support Forums - http://www.lunarforums.com
Tutorials - http://www.lunarpages.com/tutorials/
Telephone: 1-714-521-8150
传真： 1-714-521-8195
24 hour Network Status Line: 1-562-697-8106
I hope you can help me as soon as possible.Thanks!
您好,
It appears your site and our server IP may be blocked by the Firewall of China. Here are options that we can suggest to resolve this issue:
Server move - We can offer a one time move to another server at no charge, that currently isn't blocked, however there is always a possibility of the server becoming blocked again.
Get a VPS account - VPS accounts have fewer accounts on each server so the likelihood of the server becoming blocked is less http://www.lunarpages.com/virtual-private-server/
Get a Dedicated Server - On this plan, you are the ONLY account on the server, so if you are being blocked, then it is because the nature of content that you are posting http://www.lpdedicated.com/
If you opt to take our offer on the server move please provide us with the following to avoid delay:
A tracert to triad.lunarbreeze.com , zombie.lunarbreeze.com to be sure you can reach the new server.
Also a tracert to your 域名：
Windows XP/2000
1. Go to Start > Run...
2. Enter cmd and click OK.
3. At the prompt, type tracert yourdomainname and hit enter.
Windows ME/98/98SE
1. Go to Start > Run...
2. Enter command and click OK.
3. At the prompt, type tracert yourdomainname and hit enter.
To copy the traceroute or any data from command prompt: Right click the blue area of the command prompt window> move cursor to edit> left click mark> hold shift key and then hold left mouse button and drag cursor over all of the text in the window until all is highlighted in white. Right click blue area of the command prompt window > move cursor to edit> left click copy.
Unix/Linux/Mac OS X
1. Open a terminal screen
2. At the prompt, type traceroute -I yourdomain.com and hit enter
Please let us know if you require any of the following:
ASP - Active Server Pages Support ($1.00/month per domain or subdomain)
JSP - Java Server Pages Support ($2.00/month per domain or subdomain)
mySQL 4.0 or 4.1 or 5.x (Please confirm which you require, new servers are 5.x and all servers are being upgraded to 5.x eventually)
PHP 4 or 5
PHP exec(), system(), or dl() functions
Please let us know if you have any of the following currently:
ASP - (Provide domain(s) and/or subdomain(s) it is enabled on)
JSP - (Provide domain(s) and/or subdomain(s) it is enabled on)
Ruby on Rails - (Provide Application Name and Path; Is it fastcgi, or mod_ruby?)
Add-on domain(s) - (Provide name(s) and corresponding folder(s))
Dedicated IP - (Provide IP digits)
Mailman Mailing List(s) - (Provide name(s))
MySQL 数据库? - if you have these, please back up the SQL databases using the 'backup' option via cPanel. You have the option here as well to backup the full account, home directory, email aliases and filters as well. These are recommended when considering a move of the account.
Parked domain(s) - (Provide name(s))
SSL Certificate - (Provide Domain it is enabled for)
Email Defense: - (Provide domain(s) it is enabled for)
Custom Mail/MX records: (Provide them here)
Custom DNS Records: (Provide them here)
If you wish to proceed, for security purposes to confirm you are the account holder, please provide your Lunarpages account username and the last 4 digits of your credit card on record.
We take care of the transfer and your site should not experience any downtime.
Please feel free to contact us if you need further assistance.
谢谢！
Best Regards,
Onika Lewis
support@lunarpages.com http://support.lunarpages.com
Membership Forum - http://www.lunarforums.com
Tutorials - http://www.lunarpages.com/tutorials
CPanel Manual - http://www.lunarpages.com/new_manual
Telephone: 1-714-521-8150
传真： 1-714-521-8195
I want you help me to move my site to another server.
If i can,i hope can move it to zombie.lunarbreeze.com
It is fast to visit with me.
Is it free with server move?I think it's very good job!Thanks!Please help me to move as soon as possible!
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发表于 2009 年 3 月 9 日 12:08:54
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发表于 2009 年 3 月 9 日 12:28:10
