有人知道crazydomains怎么申请退款吗

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看到他3奥元域名心动了，马上就买了，结果听别人说才知道要数码身-份-证生和....的有人知道crazydomains怎么申请退款吗
/ y$ Z% p* {" D0 U' t5 `9 n7 `- @我发申请退款到help@crazydoains.com他回复，不知道是什么意思

Your email has been received
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One of the help desk consultants will review and answer as soon as possible. Listed below are details of this email ticket, please make sure the Email Ticket ID remains in the subject at all times.
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8 V9 s! n3 l+ _, d; R- T) FIf you haven't done so already, you may find your answers in our Help section.

1 ?) H; z2 V  I" z; Y# |Online Help: www.crazydomains.com.au/help
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Thank you kindly,
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